Privacy Policy

Information we collect

When you place an order or create an account we collect your name, delivery address, phone number and email address. Payment card details are handled entirely by our payment partners — they never reach our servers.

We automatically collect basic usage data such as pages viewed, device type and referring links to keep the site fast and reliable.

How we use your information

To process and deliver orders, handle returns and warranty claims, and send delivery updates by phone, SMS or email.

To improve the shop, prevent fraud, and — only with your consent — send promotions you can unsubscribe from at any time.

Cookies

We use essential cookies to keep your cart, wishlist and compare list working between visits. Analytics cookies help us understand which pages are useful. You can block cookies in your browser, though the cart will no longer remember items.

Who we share data with

Delivery partners receive the minimum needed to deliver your order. Payment partners process payments under their own certified terms. We never sell customer data to third parties.

Retention and security

Order records are kept for accounting and warranty purposes as required by law; marketing preferences are erased when you unsubscribe. Data is transmitted over encrypted connections and access is limited to staff who need it to do their jobs.

Your rights

You may request a copy of the data we hold about you, ask for corrections, or ask us to delete your account (subject to records we must keep by law). Call the hotline below or speak to any store team to make a request.

Children

The site is intended for shoppers aged 18 and over and is not directed at children.

Changes to this policy

We will post any changes on this page with an updated date. Continued use of the site after changes means you accept the revised policy.